Because of the large volume of users, ValueAd Technical support will take
support calls only from paying customers, Ad Network Publishers and
Advertisers. All paying customers should email at:
Please include your account identification. For security reason please email questions from the
account you sign up with us. We respect your privacy and trying all measures
to protect your data.
Support hours:
- Monday - Friday: 8:00am - 8:00pm PST
- Weekends: Noon - 5:00 pm PST
You may also call our support line:
Enterprise users may call 24/7 at:
For all other support questions we will try to provide via Friendly Asked
Questions section (FAQ). ValueAd team organized FAQ section by product so
it will be easier then ever to find right answers on your questions.
If you did not found answer on your question we will kindly help you over
email. Please use:
Don't forget to tell us about product you are asking, section of this
product, your actions as user and type of the data you expect or trying to
input. This information will help us to save time to both of us and provide
you with quick response that will keep you moving forward.
If you would like to purchase 1-year support for $999.00 please e-mail at:
Our e-mail response will not keep you waiting.
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